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You are here: Home / Featured / Social Media Skills = Customer Satisfaction

Social Media Skills = Customer Satisfaction

January 27, 2006 by Kami Huyse

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Shel Holtz says that blog monitoring is an emerging business service for PR, and why not?

The skills that we are learning by engaging every day in blogs can translate to marketable business skills. It certainly is a value-added service for current clients. If you practice public relations in-house at your company, it certainly answers that “What have you done for me lately?” question at review time.

Steve Rubel has already rolled out a monitoring service through Cooper Katz under his blog brand, Micro Persuasion.

Tags: Social Media|Marketing|PR Skills|PR|Public Relations

Filed Under: Featured

About Kami Huyse

Kami Watson Huyse, CEO of Zoetica, is passionate about great communication. Working in Public Relations since 1994, and blogging since 2005, she has seen trends come and go, but one thing has stayed the same – people are looking for ways to authentically connect. She loves to connect with readers, so leave a comment or follow Kami on LinkedIn.

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