While social media is indispensable for business success, it can also be a source of volatility and reputational risk. Far too often, outrage is rewarded, leaving brands and leaders feeling vulnerable and unprotected.

This topic was the focus of a recent conversation with internationally recognized speaker and consultant Denise Hamilton, author of the book Indivisible: How to Forge Our Differences into a Stronger Future, who sat down with Zoetica Media read more...