I am speaking today to the SW Leadership District for the Boys and Girls Club. The presentation beloow is meant for non communication professionals and newbies to crisis management. It covers the three stages of crisis management:
- Research Response Recovery
Each stage is as important as the others and requires its own set of rules and approaches.
[…] in a business where this could happen, you need to be prepared. If you don’t have a crisis plan, check out this post. But in the heat of the moment it is critical you don’t respond emotionally. Instead, call […]