Inside a One-Year Crisis Communication Response 4 Ways Your Business Can Meet The Challenges Of An Evolving Crisis You never know when you will find yourself on the front lines of a crisis. A year ago, the answer to that question might have seemed irrelevant. But this all changed a year ago when the COVID19 pandemic raged across the world and every business had to have a plan...and it needed to be finished yesterday! Every one of us found ourselves impacted in some way, professionally or personally. Communicating in a pandemic Kristal Howard, the national spokesperson for The Kroger Co. unexpectedly found herself read more...
Learn Clubhouse for Business with Bonnie Frank
The Clubhouse app, a new audio-only social media platform, is still in its invite-only Beta testing, but has been steadily climbing the most downloaded apps chart (#29 as of today). It is attracting leaders from tech, arts and entertainment, influencers, and more. Bonnie Frank, who has been on the app for the past year, gives insight about how this app can be used for your business. What is Clubhouse? Clubhouse is all the buzz right now. It is a new and innovative take on social media by providing their users with an audio-only communication read more...
Growing Your Business with YouTube
Do you know that you should be using YouTube better and have no idea where to start? Or maybe you have a channel, but nobody really watches? YouTuber Roger Wakefield provides some tips and tricks to create a channel that will support your business and grow a community of subscribers. Where to start when creating a YouTube channel Anybody can start a YouTube channel. In fact, if you have a Gmail account you already can start uploading videos to YouTube now. What equipment should you use? No matter where you start, there is always room to grow. You don’t need fancy camera equipment and lighting right away. read more...
Do you REALLY need 10k followers?
Social media has become widespread throughout this generation and businesses now see it as a main channel to reach their customers and supporters. They often judge their success by how many people “follow” them and respond to their posts. Social media platforms like Instagram even reward users with extra features if they have 10K followers, so this has become a de facto goal for many companies. But do you really need 10k followers? That's the question. Kami’s Smart Social Secrets discusses followers -- numbers and what constitutes real results (ROI) from social media. Engagement is everything What do we mean by read more...
Three Effective Ways Companies Can Create A Strong Brand Voice
If this past year has taught us anything, it is that companies need to have their brand voice stand for something. Just sitting in the background is not enough anymore. When Forbes asked me to comment on how companies can cultivate a strong brand voice, the first thing that came to mind was that a good company also needs to be human. Looking back, the social media work we have done with clients has all been in that pursuit, to allow their customers to see behind the scenes read more...
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